Returns – Kluster Happy Jewelry | Necklaces, Bracelets & Earrings for Women

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Returns

We are happy to accept most unworn merchandise, with tags still attached, within ten (10) days of product delivery. If you have questions about your return, please email  laura@klustershop.com.

Exceptions: Custom orders, bulk wholesale orders, and customized sets are not eligible for returns.

To Return Your Purchase: Please email laura@klustershop.com to let us know your return is on its way. Please include your full name, address, items being returned, and your reason for return. 

Package your return in a padded mailer (the more bubble wrap, the better), and mail it to the address below. We recommend that you purchase insurance and delivery confirmation on your return shipment. All return shipping costs are the responsibility of the customer.

Kluster Returns
11804 Garden Grove Way
Louisville, KY 40299

Refunds: We will contact you via email as soon as we receive your return. We will process your refund within (7) seven business days of the date your return was received. If you have any questions, or would like to follow-up on a return, please email laura@klustershop.com.

Exchanges: Sorry, we do not accept exchanges at this time. 

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